Responsible play: 18+, jurisdiction-aware, support-first
The Vision11 desk treats responsible play as a primary editorial standard. Players must be 18 or older. The app enforces deposit limits, jurisdiction eligibility and self-exclusion.
The four pillars of responsible play
The Vision11 desk treats responsible play as four pillars: 18+ age verification, jurisdiction-aware eligibility, in-app deposit limits, and self-exclusion. Every pillar is enforced inside the Vision11 app; this page republishes them as a reading reference.
Pillar 1 — 18+ age verification
Age verification happens during the sign-up flow and during the KYC verification. PAN submission is the primary age verification method. The app blocks accounts where the PAN date of birth indicates under-18 status. The desk republishes this standard; the in-app check is the canonical source.
Pillar 2 — Jurisdiction-aware eligibility
The Vision11 app enforces state-by-state eligibility at join time. The desk's State Eligibility hub carries the full grid. Restricted states block paid entry; "Under review" states may block paid entry pending the outcome of a state gaming notice.
Pillar 3 — In-app deposit limits
The Vision11 app exposes deposit limits in the in-app Wallet. Players can set daily, weekly or monthly deposit limits that the app enforces. The desk republishes this standard; the in-app Wallet is the canonical source.
Pillar 4 — Self-exclusion
The Vision11 app exposes a self-exclusion flow in the in-app Help section. Players who choose to self-exclude are blocked from joining any paid contest for the selected period. The desk republishes this standard; the in-app Help section is the canonical source.
Support organisations
If you or someone you know needs help with gaming habits, the following organisations offer free, confidential support:
- National Helpline (India): iCall — 9152987821 (Mon–Sat, 8am–10pm IST)
- Gamblers Anonymous India: [email protected]
- Responsible Gaming Foundation India: responsiblegaming.in